FAQ

Why UK Data Centre & UK IP Address? Simple - We host every site in the UK, ensuring you get premium UK download speeds. Some of our major competitors host UK sites in Germany, Netherlands, or the USA, and even if they have UK offices. Don't take the risk: it could jeopardise your site's Google UK listings and other search engines and result in a slower connection for your website.  Fast Hosting Direct is 100% UK based.

What is No Limits Web Space & Data Transfer?
No Limits Web Space & Data Transfer means we do not limit the amount of Web Space & Data Transfer you use.
Most hosting providers offer limited Web Space & Data Transfer and charge extra fees for over usages.

How do we run php 4 and 5.2 on the your hosting server? Please order our cloudlinux and hardened php server here

Why do you need the Free Google Sitemaps Generator? Having your website listed in Google is vital. Google has a special tool called Google Sitemaps which generates a list of all the files on your website and sends them to Google. This allows Google to ensure it finds all of your web pages and files. The software to generate a Sitemap is quite complicated but we have made it really easy by integrating the software into our Hosting Control Panel. We would recommend everyone generates a Google sitemap and then re-generates it every time their site is updated.

What is our Free E-commerce Package with Shared SSL
We have 4 Free Fully Featured Shopping Cart solutions that include many features including templates, customer logins and support for Paypal and other payment gateways that you can install easily from your hosting control panel.

You can also then use our Shared SSL to accept data securely via your website using our special url www.secure-secure.co.uk. Your secure web address will be:

https://www.secure-secure.co.uk/yourdomain.co.uk/

This address points to the main folder on your website so you can make any document on your website secure.

Why 100% Dell Servers? We use only Dell servers in our web hosting platform, utilising state-of-the-art technology we have built a web hosting platform that is second to none. Our platform is designed in such a way that if any server fails another server automatically and without delay takes over that servers workload. For example if one of our mail servers were to break down, another server would automatically come online, with all the correct configuration and take over the work of the failed server. In this period no email would be lost. As well as this, all data is stored in two large network disk arrays, data is automatically synchronised between the arrays so that in the event of an array failing the remaining array continues to serve data to the servers with no downtime.

Why 100% Cisco Gigabit Network?
Fast Hosting Direct's network operates on industry leading network equipment from Cisco Systems, all our switches and routers are developed by Cisco. Our network is based on gigabit technology which means that it runs at a speed of 1000 Mb per second, most web hosting networks are limited to 100 Mb per second.
Our network also utilise's 100% CAT6 network cable, CAT6 cable contains four pairs of copper wire and unlike CAT5, utilise's all four pairs. CAT6 supports Gigabit (1000 Mbps) Ethernet and supports communications at more than twice the speed of CAT5e, the other popular standard for Gigabit Ethernet cabling.
Fast Hosting Direct also operates a multi-homed network utilising BGP4 technology, simply put we have multiple connections to the Internet with different backbone providers, should any connection fail our other connections automatically take all the traffic. Not only does this mean that we are very unlikely to lose connectivity to the Internet but it also means that traffic moving to and from our network can choose from a range of paths to get to its final destination, this means that we have been able to configure the network to always take the fastest paths.

Why Redhat Enterprise Linux Platform? Redhat is the leading provider of Linux open source software, for many years now Redhat Linux has been the number one choice for web hosting companies. Not just because of Redhats amazing scalability but also because of its track record as the most stable operating system available in the market today. Our systems utilise the latest Redhat server technology to allow our servers to be continually up to date with Redhat system & security patches. Unlike many of our competitors we run Redhat Enterprise Linux, the most stable release of Redhat Linux available and the only version that stays totally up to date with security patches.